Account Manager – Office-Based – Part-Time, Term-Time

Part-time Account Manager/Client Services – school term time only – 3 full days per week (Tues,Thu,Fri)
Location: Team Valley, Gateshead, NE11 0SR

Great opportunity to work as part of our growing team in Gateshead.

As a Part-Time Account Manager, you’ll be responsible for:

  • Liaising with clients and supporting with product knowledge
  • Increasing usage of product across the client base
  • Entering and maintaining details on a CRM system
  • Dealing with client enquiries and providing telephone-based and online support
  • Provide regular customer reports

Candidates should have experience in a similar, customer service/account management based role and have good IT knowledge including MS Word & Excel.  Experience of using a CRM system would be an advantage but is not essential.

Applicants should also have good written and verbal communication skills and be confident working both independently as well as part of a team.

This role offers a starting salary of £8,000pa (full-time equivalent £16,500 per annum, pro-rata), which is paid in 12 monthly payments.  Free parking available.

The role will be 22.5 hours per week over 3 days – 8.15 am to 4.30 pm (45 minutes lunch).

The successful candidate will have all of the school summer holidays (6 weeks), Easter holidays (2 weeks) and Christmas holidays (2 weeks) off, as well as holidays to cover Autumn, Spring and Summer half term. They will also have 4.5 additional days holiday which can be taken during term time.

The successful applicant will be subject to a DBS check.

We are ideally looking for a candidate to join them in January 2020, so if you are interested we would urge you to apply ASAP.

To apply for this vacancy, please email a CV (complete with contact details) to paula@readingsolutionsuk.com 

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